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Revisiting strategy mapping for performance management: a realist synthesis

机译:重新审视绩效管理策略映射:现实主义综合

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Purpose - The strategy map represents a major contribution to the theory and practice of performance management. However, it has failed to realize its full potential due to a lack of theoretical and conceptual development. Therefore, the purpose of this paper is to revisit the theories of strategy maps to better understand how and in what circumstances they benefit performance management. Design/methodology/approach - The study employs realist synthesis, a method of systematic literature review. A theory on how strategy maps work is extracted from performance management literature, which are subsequently evaluated through a critical examination of empirical studies. Findings - A theory of how strategy maps are meant work is presented in relation to the generic performance management stages of problem structuring, development and use, where they can serve as a tool for discovery and by stimulating social interactions. Based on the findings, 12 propositions are offered related to the effective use of strategy maps within a performance management framework. Research limitations/implications - The introduction of the strategy map to performance management represented a breakthrough in how organizational performance could be understood and communicated. This study goes a step further by considering how they work and in what circumstances. In so doing, the study aims to open the way for new and more effective applications of strategy maps within the changing performance management context. Practical implications - This study provides practitioners with actionable propositions which can help in effectively using strategy maps. Originality/value - Distinguishing the aims and mechanisms of the strategy map along performance management systems has the potential to greatly increase their effectiveness in practice as a powerful, but underutilized tool. This paper also demonstrates how realist synthesis, currently an uncommon method in management studies, facilitated the creation of a new perspective of strategy maps to fit specifically within performance management.
机译:目的 - 战略地图代表了绩效管理理论和实践的主要贡献。然而,由于缺乏理论和概念发展,它未能实现其充分的潜力。因此,本文的目的是重新审视战略地图的理论,以更好地了解他们如何以及在什么情况下效益绩效管理。设计/方法/方法 - 该研究采用了现实主义合成,一种系统文献综述方法。关于策略地图如何工作的理论从性能管理文献中提取,随后通过对实证研究的关键检查进行评估。调查结果 - 关于策略地图如何工作的理论是关于问题结构化,开发和使用的通用性能管理阶段,他们可以作为发现的工具和通过激发社交互动的工具。根据调查结果,提供了12个命题,与绩效管理框架中有效使用策略地图有关。研究限制/含义 - 将战略地图引入绩效管理的引入代表了如何理解和传达组织性能的突破。这项研究通过考虑如何工作和在什么情况下进一步进一步逐步。这样做,该研究旨在在更改性能管理环境中开辟策略映射的新的和更有效地应用的方式。实际意义 - 本研究为从业者提供了可行的主张,可以有效地使用策略地图。独创性/价值 - 区分战略地图的目标和机制沿着绩效管理系统有可能在实践中大大提高他们的效力,这是一个强大而未化的工具。本文还展示了现实主义合成如何,目前在管理研究中的罕见方法,促进了创建战略地图的新视角,以特别适用于绩效管理。

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