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首页> 外文期刊>The International Journal of Productivity and performance management >Lean Six Sigma in policing services: A case study from an organisational learning perspective
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Lean Six Sigma in policing services: A case study from an organisational learning perspective

机译：警务服务精益六西格码：从组织学习角度的案例研究

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J.Antony@hw.ac.uk;;;; Purpose - This paper is based on a single case study carried out as part of a change programme but is used as a reflective tool to draw on some of the wider organisational learning which can be considered when implementing, reviewing or re-energise a Lean Six Sigma (LSS) Programme. The paper aims to discuss this issue. Design/methodology/approach - A case study approach has been used and referenced throughout the paper with references to literature to support the wider learning points drawn which are then applied to any continuous improvement (CI) programmes. Findings - The paper presents a range of learning points which are drawn from a successful deployment of LSS within a change project carried out as part of an overall programme in Scottish policing services. Research limitations/implications - The points are drawn from a single case study which was deployed within a wider change programme and is supported by wider literature but is used as a vehicle for informing strategic considerations within an organisation. Originality/value - This case study is drawn from policing services in the public sector which alone is an area that has not been significantly studied. It is used to explore wider implications in terms of strategic alignment, organisational performance and project management and presents the argument that the design of a CI programme is much wider than the implementation of LSS itself.
机译：J.Antony@hw.ac.uk ;;;目的-本文基于作为变更计划一部分而进行的单个案例研究，但被用作反思工具，以借鉴一些更广泛的组织知识，这些知识在实施，审查或重新激发精益六时可以考虑Sigma（LSS）计划。本文旨在讨论这个问题。设计/方法/方法-案例研究方法已在本文中使用和引用，并参考了文献以支持更广泛的学习要点，然后将这些学习要点应用于任何持续改进（CI）计划。调查结果-本文介绍了一系列学习要点，这些学习要点是在变更项目中成功部署LSS得出的，这些变更项目是苏格兰警务服务整体计划的一部分。研究的局限性/含义-这些观点是从单个案例研究中得出的，该案例研究被部署在更广泛的变革计划中，并得到了更广泛的文献的支持，但被用作传达组织内战略考虑因素的工具。原创性/价值-此案例研究来自公共部门的警务服务，仅此领域尚未进行深入研究。它用于探索战略一致性，组织绩效和项目管理方面的更广泛含义，并提出一种观点，即CI计划的设计比LSS本身的实施要广泛得多。

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