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Performance analysis of new product development projects: An approach based on value stream mapping

机译:新产品开发项目的绩效分析:基于价值流图的方法

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Purpose - The purpose of this paper is to investigate the influence of technical and management practices of a new product development (NPD) project on the project success in terms of observed value-added time. The authors address the research questions: "How do the product innovation aspects, information process, suppliers integration and project team aspects influence the success of NPD projects in terms of observed value-added time?" Design/methodology/approach - Specific hypotheses are posed based on literature research and semi-structured interviews with project managers used for the pilot study. In total, 40 projects carried out by multinational corporation, concerning NPD, are analysed, comparing product and project features with results obtained in terms of performance indexes usually used in "Lean Production" sector: "waste time"; and "type of wastes". Findings - This research highlighted that "over-processing" is the most important waste made in the projects when the product concept is Completely New. Great support has been found for the hypothesis that a clear definition of products' concept can reduce waste time. Unexpected result has been obtained analysing "Information process aspects" category where the more frequent use of support systems (i.e. quality function deployment, computer-integrated manufacturing, computer-aided design, etc.) tended to increase waste time. Important connections have also been found between project team aspects and low waste time. Practical implications - The identification of sources of waste can help managers to assess their current innovation practices, identify gaps between their current practice and best practice, and define action plans to close those gaps. Originality/value - In literature, researches exploring the effects that both organizational and managerial factors have on value-added has received only scant attention. This study attempts to bridge this gap, and takes a first step to investigate the role of product innovation aspects, information process, supplier integration and project team aspects in "value-added time" in a NPD project.
机译:目的-本文的目的是根据观察到的增值时间,研究新产品开发(NPD)项目的技术和管理实践对项目成功的影响。作者提出了研究问题:“在观察到的增值时间方面,产品创新方面,信息流程,供应商整合和项目团队方面如何影响NPD项目的成功?”设计/方法/方法-根据文献研究和对用于初步研究的项目经理的半结构化访谈提出特定的假设。总共分析了由跨国公司执行的涉及NPD的40个项目,将产品和项目的特征与“精益生产”部门通常使用的绩效指标所获得的结果进行了比较:“浪费时间”;和“废物类型”。调查结果-该研究强调,当产品概念是全新的时,“过度加工”是项目中最重要的浪费。对于以下假设的发现得到了强有力的支持:产品概念的明确定义可以减少浪费时间。分析“信息处理方面”类别后,获得了意外的结果,其中更频繁地使用支持系统(即质量功能部署,计算机集成制造,计算机辅助设计等)往往会增加浪费时间。在项目团队方面和减少浪费时间之间也发现了重要的联系。实际意义-废物来源的识别可以帮助管理人员评估其当前的创新实践,发现其当前实践与最佳实践之间的差距,并制定行动计划以弥合这些差距。原创性/价值-在文学中,探索组织和管理因素对增值的影响的研究很少受到关注。这项研究试图弥合这种差距,并迈出第一步来研究产品创新方面,信息流程,供应商整合和项目团队方面在NPD项目中的“增值时间”中的作用。

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