• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文期刊>The International Journal of Productivity and performance management >SmartWoW - constructing a tool for knowledge work performance analysis
【24h】

SmartWoW - constructing a tool for knowledge work performance analysis

机译：SmartWoW-构建知识工作绩效分析工具

获取原文
获取原文并翻译 | 示例
           
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Purpose - New Ways of Working (NewWoW) refers to a novel approach for improving the performance of knowledge work. The purpose of this paper is to seek innovative solutions concerning facilities, information technology tools and work practices in order to be able to "work smarter, not harder." In order to develop work practices toward the NewWoW mode there is a need for an analytical management tool that would help assess the status of the organization's current work practices and demonstrate the impacts of development initiatives. This paper introduces such a tool. Design/methodology/approach - Constructive research approach was chosen to guide the development of the Smart ways of working (SmartWoW) tool. The tool was designed on the basis of previous knowledge work performance literature as well as on interviews in two knowledge-intensive organizations. The usefulness of the tool was verified by applying it in four organizations. Findings - SmartWoW is a compact questionnaire tool for analyzing and measuring knowledge work at the individual level. The questionnaire consists of four areas: work environment, personal work practices, well-being at work and productivity. As SmartWoW is a standardized tool its results are comparable between organizations. Research limitations/implications - SmartWoW was designed a pragmatic managerial tool. It is considered possible that it can be valuable as a research instrument as well but the current limited amount of collected data does not yet facilitate determining its usefulness from that perspective. Originality/value - This paper makes a contribution to the existing literature on knowledge work measurement and management by introducing an analytical tool which takes into account the NewWoW perspective.
机译：目的-新工作方式（NewWoW）是指一种用于提高知识工作绩效的新颖方法。本文的目的是寻求有关设施，信息技术工具和工作实践的创新解决方案，以便能够“更聪明地工作，而不是更努力”。为了向NewWoW模式发展工作实践，需要一种分析管理工具，该工具将有助于评估组织当前工作实践的状态并演示开发计划的影响。本文介绍了这种工具。设计/方法/方法-选择了建设性的研究方法来指导智能工作方式（SmartWoW）工具的开发。该工具是根据以前的知识工作绩效文献以及两个知识密集型组织的访谈而设计的。通过在四个组织中应用该工具，验证了该工具的实用性。调查结果-SmartWoW是一个紧凑的问卷调查工具，用于分析和衡量个人层面的知识工作。问卷包括四个领域：工作环境，个人工作习惯，工作幸福感和生产率。由于SmartWoW是标准化工具，因此其结果在组织之间是可比的。研究局限性/含义-SmartWoW被设计为一种实用的管理工具。人们认为它也有可能作为研究工具有价值，但目前收集到的有限数量的数据尚无法从该角度确定其有用性。原创性/价值-本文通过引入一种考虑了NewWoW观点的分析工具，对有关知识工作的度量和管理的现有文献做出了贡献。

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号