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首页> 外文期刊>The International Journal of Productivity and performance management >Logistics firms performance: efficiency and effectiveness perspectives
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Logistics firms performance: efficiency and effectiveness perspectives

机译：物流公司的绩效：效率和有效性的观点

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Purpose - The purpose of this paper is to assess the efficiency, effectiveness and performance of logistics companies in Singapore and Malaysia which are the growing logistics hubs in Asia by using a triangular data envelopment analysis (DEA). It also identifies various factors that significantly affect the efficiency, effectiveness and performance of the Singaporean and Malaysian logistics companies and proposes ways to improve their competitiveness. Design/methodology/approach - First, this study employs a triangular DEA to evaluate the efficiency and effectiveness of the companies. Second, Tobit regression is used to explore the factors that affect logistics performance. Third, the managerial decision-making matrix is addressed and suggestions made to help logistics managers improve performance. Findings - The results reveal that small firms, on average have more potential than the large ones. The results also demonstrate that investment influences firm performance significantly. Originality/value - This paper is the first attempt to apply a triangular DEA-based approach by decomposing performance into efficiency and effectiveness for logistics companies in Singapore and Malaysia.
机译：目的-本文的目的是通过使用三角数据包络分析（DEA）来评估新加坡和马来西亚（这是亚洲不断增长的物流中心）的物流公司的效率，有效性和绩效。它还确定了显着影响新加坡和马来西亚物流公司的效率，效力和绩效的各种因素，并提出了提高竞争力的方法。设计/方法/方法-首先，本研究采用三角DEA评估公司的效率和有效性。其次，Tobit回归用于探索影响物流绩效的因素。第三，解决了管理决策矩阵，并提出了有助于物流经理提高绩效的建议。调查结果-结果显示，小企业平均比大企业具有更大的潜力。结果还表明，投资对公司绩效有重大影响。独创性/价值-本文是通过将绩效分解为新加坡和马来西亚的物流公司的效率和效力来应用基于三角DEA的方法的首次尝试。

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