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Why continuous improvement initiatives fail in manufacturing environments? A systematic review of the evidence

机译：为什么持续改进计划在制造环境中失败？对证据的系统审查

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Purpose-The purpose of this paper is to present the core themes derived from literature that contribute to the failure of continuous improvement initiatives in the manufacturing industry. Design/methodology/approach-The approach taken was to complete a systematic review of literature, grouping the failure factors through the use of idea maps and affinity diagrams into the core themes reported. Findings-From the review it is evident that continuous improvement initiatives can fail due to a multitude of factors; but that these can be grouped under eight core themes. The themes found to contribute to the failure of continuous improvement initiatives are: Motives and Expectations, Organizational Culture and Environment, The Management Leadership, Implementation Approach, Training, Project Management, Employee Involvement Levels, and Feedback and Results. These themes have been further categorized into a three-stage model. Research limitations/implications-The review was carried out using a selection of high-quality journals, although this may have restricted the findings. The research is also limited to manufacturing, so it is unknown if the same factors impact initiatives in the service or public sectors. Continuous improvement is defined for the purpose of the study as TQM, Lean, and Six Sigma. Originality/value-From a practical perspective, the research findings create awareness for organizations of the complexity of organizational change in the form of continuous improvement implementation.
机译：目的-本文的目的是介绍源自文献的核心主题，这些主题导致制造业持续改进计划的失败。设计/方法/方法-采取的方法是完成文献的系统评价，并通过使用构想图和相似性图将失败因素分组为所报告的核心主题。调查结果-显而易见，由于多种因素，持续改进计划可能会失败；但是这些可以归纳为八个核心主题。发现导致持续改进计划失败的主题包括：动机和期望，组织文化与环境，管理领导力，实施方法，培训，项目管理，员工参与度以及反馈和结果。这些主题已进一步分为三个阶段的模型。研究的局限性/意义-审查是使用精选的高质量期刊进行的，尽管这可能会限制研究结果。该研究也仅限于制造业，因此尚不清楚是否有相同因素影响服务或公共部门的计划。为了研究的目的，将持续改进定义为TQM，精益和六西格玛。原创性/价值-从实践的角度来看，研究结果以持续改进实施的形式使组织意识到组织变革的复杂性。

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