• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文期刊>The International Journal of Productivity and performance management >Performance measurement in the public sector: the German experience
【24h】

Performance measurement in the public sector: the German experience

机译：公共部门的绩效评估：德国的经验

获取原文
获取原文并翻译 | 示例
           
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Purpose - In recent public sector reforms performance measurement has been a central element in many countries. This article aims to review the use of performance measurement within the German public sector, to evaluate the state-of-the-art and to give recommendations for improvement. Design/methodology/approach - After a brief overview of the intended purposes of performance measurement within new public management, based on a literature review, this article examines the state-of-the-art of performance measurement in the German public sector. An evaluation, based on the identified intended purposes, well-known methodological problems and empirical findings, follows. Recommendations are given, identifying various areas for improvement. Findings - The German public sector can be described as a late starter with respect to performance measurement. The full potential performance measurement may offer in the opinion of its supporters is not realised. The front runners of performance measurement are local governments. Voluntary inter-administrative comparison circles are the most frequently used instrument, followed - to a much lesser extent - by quality-management initiatives and performance-indicator-based contracting. The experience with and the acceptance of comparison circles have been mixed. Research limitations/implications - Further research is needed into the transaction and opportunity costs of performance measurement and into the conditions under which the performance measurement can support an organisational learning process. Originality/value - This paper provides a structured overview of the state-of-the-art of performance measurement in the German public sector, taking all federal levels into account and offers ideas for the improvement of performance measurement.
机译：目的-在最近的公共部门改革中，绩效衡量已成为许多国家的核心要素。本文旨在回顾德国公共部门中绩效评估的使用，评估最新技术并提出改进建议。设计/方法/方法-在对新公共管理中绩效评估的预期目的进行简要概述之后，基于文献综述，本文考察了德国公共部门绩效评估的最新情况。根据确定的预期目的，众所周知的方法问题和经验发现进行评估。提供了建议，指出了需要改进的各个方面。调查结果-在绩效评估方面，德国公共部门可谓起步较晚。在其支持者看来，可能无法提供的全部潜在性能评估。绩效评估的领先者是地方政府。自愿性行政内部比较圈子是最经常使用的工具，其次是-质量管理举措和基于绩效指标的订约（在较小程度上）。比较界的经验和接受程度参差不齐。研究局限/含义-需要对绩效评估的交易和机会成本以及绩效评估可以支持组织学习过程的条件进行进一步研究。原创性/价值-本文提供了德国公共部门最新绩效评估的结构化概述，同时考虑了所有联邦级别，并提出了改进绩效评估的想法。

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号