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Ready for Six Sigma? - a survey of Indonesian SMEs

机译:准备六个西格玛了吗? -印尼中小企业调查

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摘要

The purpose of this research was to further understanding of the readiness of Indonesian SMEs to adopt a business improvement approach like Six Sigma. Data were collected from 148 SMEs competing in the metal goods industry using a questionnaire survey and interviews conducted with SME owners/managers and stakeholders. Findings showed that SME owners/managers were supportive of adopting new approaches like Six Sigma. However, a low level of technology use by SMEs made the direct adoption of a sophisticated business improvement method like Six Sigma problematic. Key customers, other SMEs, resource availability and employees commitment were found to be most influential on SMEs having a positive belief about the success of adopting a new business improvement method like Six Sigma. This research assists understanding factors that contribute to Indonesian SMEs adopting new technology, especially approaches to business improvement. Results support the use and further development of demonstrations sites to foster the adoption of new technologies by SMEs.
机译:这项研究的目的是进一步了解印尼中小企业准备采用诸如六西格码的业务改进方法。使用问卷调查以及与中小型企业所有者/经理和利益相关者进行的访谈,从148家竞争金属商品行业的中小型企业中收集了数据。调查结果表明,中小企业所有者/经理支持采用六西格码(Six Sigma)等新方法。但是,中小企业对技术的使用水平很低,直接采用了复杂的业务改进方法,例如“六西格码”问题。发现主要客户,其他中小型企业,资源可用性和员工的承诺对中小型企业最有影响力,他们对成功采用一种新的业务改进方法(如六西格码)充满信心。这项研究有助于理解因素,这些因素有助于印度尼西亚的中小企业采用新技术,尤其是改善业务的方法。结果支持示范站点的使用和进一步开发,以促进中小企业采用新技术。

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