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Review of quality management system research in construction industry

机译：建筑业质量管理体系研究述评

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摘要

This paper explores the role of quality management system (QMS), such as ISO 9000, and total quality management, and their approaches in construction industry. The aim is to determine if these systems have the potential to generate new knowledge for improving quality management practices and outcomes in construction projects. This paper reviews all the prior literatures relevant to QMS in construction industry. The findings and conclusions obtained are sorted out into different categories to develop the framework of the paper. To date, very few researches have been performed on the areas, such as project management, 'hard' and 'soft' quality practice, technical and non-technical approaches, project performance, and system maintenance which come under the purview of the QMS in construction industry. The findings can help researchers doing QMS studies in construction industry to bestow new knowledge in the academia. It also provides useful implications for industry practitioners to determine their strengths and weaknesses and the area of improvement in their current system or practices.
机译：本文探讨了ISO 9000等质量管理体系（QMS）的作用，全面质量管理及其在建筑行业中的方法。目的是确定这些系统是否有潜力产生新知识，以改善建筑项目的质量管理实践和成果。本文回顾了与建筑行业质量管理体系相关的所有现有文献。所获得的发现和结论被分为不同的类别，以发展本文的框架。迄今为止，在以下领域中很少进行研究，例如项目管理，“硬”和“软”质量实践，技术和非技术方法，项目绩效以及系统维护，这些都属于QMS的职责范围。建造业。这些发现可以帮助从事建筑行业质量管理体系研究的研究人员在学术界获得新知识。它也为行业从业者确定其优势和劣势以及其当前系统或实践的改进领域提供了有用的启示。

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