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首页> 外文期刊>International journal of productivity and quality management >The Analysis And Evaluation Of A Quality System Using The Six Sigma Benchmark: Evidence For The Robustness Of Six Sigma Processes
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The Analysis And Evaluation Of A Quality System Using The Six Sigma Benchmark: Evidence For The Robustness Of Six Sigma Processes

机译：基于六西格玛基准的质量体系分析与评估：六西格玛工艺的鲁棒性证据

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摘要

This paper shows how Six Sigma methods can be used to analyse the quality system of a company based on a case study. It broadens Six Sigma analysis by first comparing the qualitative characteristics of a company's quality system to benchmark Six Sigma practices. Second, it computes the company's Six Sigma metrics and compares these with the Six Sigma benchmark. It investigates how well the company's quality system performs when subjected to process drift and tightened customer requirements compared with the Six Sigma benchmark. The analysis provides richer sigma metrics than those found in published Six Sigma tables. The quantitative results provide evidence that Six Sigma processes are robust. They show that divergence of the qualitative characteristics of a company's quality system from Six Sigma practices mirrors the deviation of the performance of its process quality from quantitative Six Sigma metrics.
机译：本文基于案例研究，展示了如何使用六西格码方法来分析公司的质量体系。通过首先将公司质量体系的质量特征与基准六西格玛做法进行比较，它扩展了六西格玛分析。其次，它计算公司的六个西格玛指标，并将其与六个西格玛指标进行比较。与六西格玛基准测试相比，它研究了公司的质量体系在遇到工艺偏差和严格的客户要求时的性能如何。与发布的六西格码表相比，该分析提供了更丰富的西格玛指标。定量结果提供了六西格码过程可靠的证据。他们表明，公司质量体系的质量特征与六西格玛实践的差异反映了其过程质量绩效与六西格玛定量度量之间的偏差。

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