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The importance of context in programme management: An empirical review of programme practices

机译:情境在计划管理中的重要性:对计划实践的实证研究

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The widespread use of programme management has outpaced our ability to grasp and codify a complex and subtle phenomenon. The dominant perspective of programme management is essentially project-based, tending to view programme management as an extension of project management. The most comprehensive and widely used programme management framework in the UK, Managing Successful Programmes, is published and used by the Office of Government Commerce, and purports to be pragmatic guidance in the form of key principles and techniques. This paper describes research on the actual practices used on programmes in commercial and UK public sector organisations. Using Managing Successful Programmes as a template for the data collection and analysis, we studied six programmes. Even in cases where Managing Successful Programmes was the mandated approach, the processes and techniques were not consistently applied, rather elements of the framework were selectively chosen and adapted. The research revealed significant and on-going crafting of programme content, structures and processes to reconcile divergent aims and interests, to expedite progress in the face of adversity and to engage multiple sponsors, contributors and stakeholders. The research highlighted the importance and influence of context, namely the dynamic cultural, political and business environment in which the programmes operate, and the organisationally embedded nature of programme management.
机译:程序管理的广泛使用已经超过了我们掌握和编纂一个复杂而微妙的现象的能力。程序管理的主要观点本质上是基于项目的,倾向于将程序管理视为项目管理的扩展。政府商务办公室发布并使用了英国最全面,使用最广泛的计划管理框架,即“管理成功的计划”,并以关键原则和技术的形式提供了务实的指导。本文介绍了商业和英国公共部门组织在计划中使用的实际做法的研究。使用“管理成功的程序”作为数据收集和分析的模板,我们研究了六个程序。即使在“管理成功的计划”是强制性方法的情况下,流程和技术也没有得到一致应用,而是有选择地选择和调整了框架的要素。该研究表明,计划内容,结构和流程的重要且正在进行的设计,旨在调和不同的目标和利益,在逆境中加快进步,并吸引多个赞助者,贡献者和利益相关者参与。该研究强调了情境的重要性和影响,即程序在其中运行的动态文化,政治和商业环境,以及程序管理的组织内在本质。

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