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Bow tie analysis for prioritizing actions to manage the risks of out of stock on shelves in the retail

机译:优先考虑行动的船首领带分析,以管理零售业货架上库存风险

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Purpose The purpose of this paper is to present a methodology to structure the problem of retail out of stock (OOS). This methodology allows investigating risk factors and barriers related to the main causes and consequences that lead to OOS occurring. Design/methodology/approach The proposed methodology to structure the OOS problem is based on the bow- ie tool, which allows better visualisation, understanding and analysis of a complete OOS scenario. This proposal comprises exploring the main causes and consequences of OOS, the barriers to prevention and mitigation, the escalation factors to control undesirable events and to define actions to eliminate or mitigate the OSS risk. Findings Several potential causal risk factors, related to technical, behavioural, cultural and organisational aspects, were identified with this methodology. With the analysis of the OOS scenario, it was observed that the factors that lead to the OOS risk are preventable. In order to improve existing barriers or implement new barriers, a set of actions can be recommended to reduce or eliminate OOS risk factors. Originality/value From a better understanding of hazard, the bow-tie methodology allows identifying crucial factors that could be acted upon to reduce the incidence of OSS. Thus, the value is to propose a methodology that allows establishing the preventive and protective barriers necessaries and the escalation factors related to each of these to help structure the problem and consequently reduce the OOS in retail organisations.
机译:目的本文的目的是介绍构建股票零售问题的方法(OOS)。该方法允许调查与主要原因和后果相关的风险因素和障碍导致OOS发生。设计/方法/方法建议的结构方法oos问题是基于弓形工具,这允许更好的可视化,理解和分析完整的OOS场景。该提案包括探索oos,预防障碍和减缓的障碍,控制不良事件的障碍和定义消除或减轻OSS风险的升级因素的主要原因和后果。发现与技术,行为,文化和组织方面有关的几种潜在的因果危险因素是通过这种方法确定的。随着OOS场景的分析,观察到导致OOS风险的因素是可预防的。为了改善现有的障碍或实施新障碍,可以建议一系列动作来减少或消除欧元风险因素。从更好地理解危险的原创性/价值,弓领带方法允许识别可以采取行动的重要因素来降低OSS的发生率。因此,该价值是提出一种方法,允许建立预防和保护障碍必需品和与这些中的每一个相关的升级因子,以帮助构建问题,从而减少零售组织中的OOS。

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