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Characteristics of Successful Direct Support Professionals: An examination of personality and cognitive ability requirements

机译:成功的直接支持专业人员的特征:人格和认知能力要求的检查

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摘要

Service jobs in the health care industry continue to face difficulties in recruiting, selecting, and retaining quality employees. We conducted two studies to examine potential cognitive and personality predictors of job performance, satisfaction, and turnover among direct support professionals (i.e., individuals providing long-term residential care and support to persons with disabilities). Data from a concurrent validation study was used to create a unit-weighted combination of agreeableness, conscientiousness, optimism, and numerical ability. This composite predictor was significantly correlated with job performance and job satisfaction. The composite was further supported in a follow-up predictive validation study of turnover.
机译:卫生保健行业中的服务工作在招募,选择和保留优质员工方面继续面临困难。我们进行了两项研究,以检验直接支持专业人员(即向残疾人提供长期居住护理和支持的人员)的工作表现,满意度和离职率的潜在认知和个性预测指标。来自并发验证研究的数据用于创建一致性,认真性,乐观性和数字能力的单位加权组合。该综合预测因子与工作绩效和工作满意度显着相关。该复合材料进一步支持了营业额的后续预测验证研究。

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