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首页> 外文期刊>International Journal of Services Technology and Management >Implementing lean thinking in software development - a case study from India
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Implementing lean thinking in software development - a case study from India

机译：在软件开发中实施精益思维-来自印度的案例研究

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摘要

Implementation of lean thinking (LT) in the service sector has been widely reported. Although few studies describing the application of LT in software development (SD) are available, not many are from an emerging market such as India. Our study addresses this gap by using a single-case study methodology to understand the lean approach adapted by a firm in India to overcome the issues faced in its SD process. Data were collected through direct observation for a period of one year. Difficulty in integrating work from various teams, long release cycles for the developed software products, late shipments, quality issues, customers' dissatisfaction, and high operational costs were the problems faced by the case company. These problems motivated the case company to adopt LT at the team level by following the scrum process. This study identified how the LT approach guided the case company to achieve responsiveness, regular interaction between employees, involvement of customers, and accomplishing targets within the planned timeline. This study helps both academicians and practitioners to understand the approach followed to implement LT in a SD firm in India.
机译：广泛报道了服务业中精益思维（LT）的实施。尽管很少有描述LT在软件开发（SD）中的应用的研究，但来自印度等新兴市场的研究却很少。我们的研究通过使用个案研究方法来了解印度一家公司采用的精益方法来克服其SD过程中面临的问题，从而解决了这一差距。通过直接观察收集了一年的数据。案例公司所面临的问题是，各个团队的工作难以整合，软件产品的发布周期长，发货晚，质量问题，客户不满意以及运营成本高昂。这些问题促使案例公司通过遵循Scrum流程在团队级别采用LT。这项研究确定了LT方法如何指导案例公司在计划的时间表内实现响应能力，员工之间的定期互动，客户的参与以及完成目标。这项研究有助于院士和从业人员了解在印度SD公司实施LT所遵循的方法。

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