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首页> 外文期刊>International journal of six sigma and competitive advantage >Enhancing performance of the health information department of a hospital using lean Six Sigma methodology
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Enhancing performance of the health information department of a hospital using lean Six Sigma methodology

机译：使用精益六西格码方法提高医院卫生信息部门的绩效

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摘要

The study addresses the issue of longer turn around time (TAT) of health records preparation process in the health information department (HID) of a corporate hospital in India. Because of the longer TAT of the health records preparation process, other activities of the department were held up, creating a work in process inventory of records in the department. This paper explores how a small-capacity corporate hospital can use a systematic methodology to move towards world-class quality level. A rigorous Lean thinking and Six Sigma define-measure-analyse-improve-control (DMAIC) approach was used to analyse the existing process and root causes of longer TAT. Lean operational principles were used to improve and sustain the process. As a result of the project, average TAT was reduced from 52 min to 39 min and standard deviation was reduced to 0.43 min from 2.33 min for a batch of 10 health records.
机译：该研究解决了印度一家公司医院的健康信息部门（HID）的健康记录准备过程中较长的周转时间（TAT）问题。由于健康记录准备过程的TAT较长，因此该部门的其他活动被搁置，从而在该部门中创建了一个工作过程中的记录清单。本文探讨了一家小容量的公司医院如何使用系统的方法来达到世界一流的质量水平。严格的精益思想和六个西格玛定义-测量-分析-改善-控制（DMAIC）方法用于分析TAT延长的现有过程和根本原因。精益运营原则被用来改善和维持这一过程。作为该项目的结果，一批10项健康记录的平均TAT从52分钟减少到39分钟，标准偏差从2.33分钟减少到0.43分钟。

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