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Studies on the Application of Information System Online University Based on Civitas Academic Satisfaction Level (Case Study in Indonesia University of Education)

机译:基于Civitas学术满意度的在线大学信息系统应用研究(印度尼西亚教育大学的案例研究)

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摘要

Universities generally have developed applications online information systems in managing academic activities, ranging from student selection, contract courses, management courses, management of student grades, research management, management literature, faculty performance, profile lecturers, expertise faculty, finances, facility assets, management test session, until the management graduation. User information system includes university academic units consisting of leaders and lecturers, supporting units consists of the leadership and staff and students. The success of the implementation of an online information system one of which can be seen from the level of satisfaction of the users. This research is a case study at Indonesia University of Education. The study was conducted through survey method using a questionnaire and interviews were developed from the conceptual model of information system and involving 1183 respondents. The instrument consisted of questionnaires and interviews on 4 categories: very satisfied, satisfied no satisfied and did not know. The results showed the level of user satisfaction on the online information system of Indonesia University of Education fair valued at an average (three) of the maximum (four). Students showed the highest level of satisfaction followed by academic units and the lowest satisfaction level shown by the supporting units. Student responses showed the most consistent level of satisfaction or stable among all respondents in all aspects of the system. The response no satisfied and do not know most shown by supporting units. Quality processes and collaboration is a component system that shows the lowest level of satisfaction by academic and supporting units. To support the follow-up development and management of online information systems, need to be prepared holistically. Online information system needs arrangements which refers to the university business processes. The development of online information systems need to be more mature planning equipped with regulations, business processes and standard operating procedures as well as a comprehensive understanding of the parties of developers and users. Operasioal management system online information need to be equipped with adequate resources manager of both number and competence. The unis leadership of the university needs to regularly monitor and evaluate the operation of online information management system and compliance with business processes. The implementation of online information needs to be disseminated continuously by developers to users.
机译:大学通常在管理学术活动方面开发了在线信息系统应用程序,范围包括学生选拔,合同课程,管理课程,学生成绩管理,研究管理,管理文献,教职员工表现,概况讲师,专业教师,财务,设施资产,管理考试,直到管理学毕业。用户信息系统包括由领导和讲师组成的大学学术单位,由领导,教职员工和学生组成的支持单位。在线信息系统的成功实施可以从用户的满意度中看出。这项研究是印度尼西亚教育大学的一个案例研究。该研究是通过使用问卷的调查方法进行的,访谈是从信息系统的概念模型发展而来的,涉及1183名受访者。该工具包括以下四个类别的问卷和访谈:非常满意,满意不满意和不知道。结果显示,印度尼西亚教育大学在线信息系统上的用户满意度为平均(三分)最高(四分)。学生的满意度最高,其次是学术单位,满意度最低的是支持单位。在系统的所有方面,所有学生的学生回答都显示出最一致或最稳定的满意度。响应不满意,支持单位表示最多。质量流程和协作是一个组成系统,显示出学术和支持部门的最低满意度。为了支持在线信息系统的后续开发和管理,需要全面准备。在线信息系统需要与大学业务流程相关的安排。在线信息系统的开发需要更加成熟的计划,包括法规,业务流程和标准操作程序,以及对开发者和用户双方的全面了解。运营管理系统在线信息需要配备数量和能力均足够的资源管理器。大学的统一领导层需要定期监视和评估在线信息管理系统的运行以及对业务流程的遵守情况。开发人员需要向用户不断传播在线信息的实施。

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