THE IMPACT OF KNOWLEDGE WORK DESIGN: A FIELD STUDY IN THE SAUDI ARABIAN BANKING SECTOR

N. AL-ARRIFI; A.I. BARAKAT

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THE IMPACT OF KNOWLEDGE WORK DESIGN: A FIELD STUDY IN THE SAUDI ARABIAN BANKING SECTOR

机译：知识工作设计的影响：沙特阿拉伯银行业的实地研究

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This study aims to spotlight the relationship between a knowledge society and a knowledge work design using a field study to explain ideas related to this field as culled from interviews, statistics and scientific references on the subject. There are many variables at play here. Independent variables indicating the character of knowledge societies include technological infrastructure, development and innovation systems, human resources and institutional governance, and dependent variables indicating the character of knowledge work design include the characteristics, skills and job status of knowledge workers. Data were collected using a questionnaire distributed to a sample of 150 individuals working in Saudi Arabian banks. The study yielded a set of results including a Pearson correlation coefficient between the dependent and the independent variables of 0.76 and a Pearson correlation coefficient of 0.70 indicating the relationship between technological infrastructure and knowledge work design. Moreover, the study results also indicate a meaningful impact of the independent variable on the dependent one: changes in the society studied will lead to variations in knowledge work design (again, including the characteristics of knowledge workers their skills and their job status). The results suggest the wisdom of encouraging, recruiting and developing skilled knowledge workers, if the goal is to achieve sustained human capital as a major source of knowledge capital for banks. Banks must also adhere to rules of institutional governance ensuring that they are managed and controlled to promote transparency and accountability in their work, abiding by laws and regulations to avoid financial and managerial corruption.

机译：本研究旨在通过实地研究来解释知识社会与知识工作设计之间的关系，该实地研究解释从该主题的访谈，统计数据和科学参考文献中选出的与该领域相关的观点。这里有很多变量在起作用。表示知识社会特征的自变量包括技术基础设施，发展与创新系统，人力资源和机构治理，而表示知识工作设计特征的因变量包括知识工作者的特征，技能和工作状况。使用调查表收集数据，该调查表分发给在沙特阿拉伯银行工作的150个人的样本。该研究产生了一组结果，其中包括因变量和自变量之间的Pearson相关系数为0.76，Pearson相关系数为0.70，表明技术基础架构与知识工作设计之间的关系。此外，研究结果还表明，自变量对因变量的影响是有意义的：所研究的社会的变化将导致知识工作设计的变化（同样，包括知识工作者的特征，他们的技能和工作状况）。如果目标是获得持续的人力资本作为银行知识资本的主要来源，那么结果表明了鼓励，招募和发展熟练的知识工作者的智慧。银行还必须遵守机构治理规则，以确保对其进行管理和控制，以提高其工作的透明度和责任感，并遵守法律法规，避免财务和管理腐败。

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来源
《International journal of sustainable development and planning》 |2011年第4期|p.387-403|共17页
作者
N. AL-ARRIFI; A.I. BARAKAT;
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作者单位

Shaqra University, Saudi Arabia;

Shaqra University, Saudi Arabia;

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原文格式 PDF
正文语种 eng
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关键词
banking sector; knowledge society; knowledge work design; technological infrastructure;

机译：银行部门;知识社会;知识工作设计;技术基础设施;

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机译：这项研究旨在研究电子银行业务对约旦银行盈利能力的影响。在技术革命和数字技术将新的工作机制从传统手段转变为电子手段以及银行面临的挑战之前，银行业如何发现自己。此外，本研究调查了通过互联网提供电子银行服务背后的原因，它们对总体银行服务的影响，尤其是对银行盈利能力的影响。讨论了涉及的风险和挑战包括结果和建议。结果显示，电子银行服务在短期内对银行的盈利能力有负面影响。这项研究及其独特性的重要性在于，它仅讨论电子银行业务对银行盈利能力的影响这一主题，而其他大多数研究则从总体上讨论该主题。该研究的结果是，由于银行对基础设施和培训的资本投资，电子银行对银行盈利能力的影响将是短期的特征，但从长远来看将是积极的。

THE IMPACT OF KNOWLEDGE WORK DESIGN: A FIELD STUDY IN THE SAUDI ARABIAN BANKING SECTOR

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