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Sustainable supplier selection criteria classification for Indian iron and steel industry: a fuzzy modified Kano model approach

机译:印度钢铁业的可持续供应商选择标准分类:模糊改进的Kano模型方法

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摘要

The aim of this work is to provide a systematic approach for sustainability criteria clustering into different useful categories. For this purpose, a methodology has been proposed with the following three steps. (i) A comprehensive set of the sustainability criteria in economic, environmental and social dimension has been extracted from the literature and have been customised for the iron and steel industry. (ii) A fuzzy Kano methodology has been used to classify these sustainability criteria into useful Kano cluster like must-be, one-dimensional, and attractive cluster (iii) further, must-be and attractive criteria derived from the second step were further sub-classified into three categories using Type IV Kano model. All steps have been examined in the iron and steel industry of India and findings indicate that quality and delivery criteria are classified as high must be criteria in the economic realm. Further, environmental and energy management system in the environmental dimension and social responsibility and right of stakeholders criteria in the social dimension are classified as high must be criteria. Prioritising must be and attractive criteria enable decision makers of other industries to select the appropriate criteria to adopt sustainability.
机译:这项工作的目的是为将可持续性标准分为不同的有用类别提供一种系统的方法。为此目的,提出了一种具有以下三个步骤的方法。 (i)从文献中提取了一套在经济,环境和社会方面的全面可持续性标准,并针对钢铁行业进行了定制。 (ii)已使用模糊Kano方法将这些可持续性标准分类为有用的Kano聚类,如必须,一维和有吸引力的聚类(iii)此外,第二步得出的必须和有吸引力的标准被进一步细分使用IV型卡诺模型将其分为三类。在印度的钢铁工业中已经检查了所有步骤,发现表明质量和交货标准被归类为“高”,这是经济领域中的标准。此外,在环境维度上的环境和能源管理体系以及在社会维度上的社会责任和利益相关者权利标准被归类为高必须准则。必须优先考虑,有吸引力的标准使其他行业的决策者可以选择适当的标准来采用可持续性。

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