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The Social Psychology of Dialogue Simulation as Applied in Elbot

机译:对话仿真的社会心理学在Elbot中的应用

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Because of the high expectations users have on virtual assistants to interact with said systems on a human level, the rules of social interaction potentially apply and less the influence of emotion cues associated with the system responses. To this end the social psychological theories of control, reactance, schemata, and social comparison suggest strategies to transform the dialogue with a virtual assistant into an encounter with a consistent and cohesive personality, in effect using the mind-set of the user to the advantage of the conversation, provoking the user into reacting predictably while at the same time preserving the user's illusion of control. These methods are presented in an online system: Elbot.com.
机译:由于用户对虚拟助手具有很高的期望,可以在人的层面上与所述系统进行交互,因此社交交互规则可能适用,并且与系统响应相关的情感提示的影响也较小。为此,控制,反抗,图式和社会比较的社会心理学理论提出了将虚拟助手的对话转变为具有一致且具有凝聚力的个性的相遇的策略,实际上是利用用户的心态来实现优势对话,从而激发用户做出可预测的反应,同时又保留了用户对控制的幻想。这些方法在在线系统Elbot.com中提供。

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