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Empirical analysis of undergraduates' satisfaction with access to the University Library Websites

机译：大学生对高校图书馆网站的大学生满意度的实证分析

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摘要

This study examined undergraduate students' satisfaction with the access to the University Library Websites. Through a survey research approach, the study distributed questionnaire to a sample of 54 final-year Library and Information Science undergraduate students selected from two Library schools in two different universities. Five research questions were answered and the results demonstrated that respondents are satisfied with the University Library Website, particularly the output (contents) followed by the accuracy of information on the Websites; respondents were mostly satisfied with the layout and design, and ease of navigation while mostly dissatisfied with the esthetic interface. Undergraduates visit their University Library Websites because they find it interesting relating with the librarians on social media (Facebook, Twitter, Linkdl), accessed e-resources, and information related to their disciplines. University Library Website is useful as it provides help line, informationews that is enlighten and educating, for downloading material and for having frequently asked questions. Respondents most likely want to see being added to the Websites Information on scholarship, grants and sponsorship locally and internationally, resources, and referrals specific to relevant situations. The study recommended improvement of the esthetic interface of the University Library Websites to increase the level of satisfaction of the undergraduates with the Websites.
机译：本研究审查了本科生对大学图书馆网站的满意度。通过调查研究方法，研究将调查问卷分发到54个最后一年的图书馆和信息科学本科学生的样本，这些学生选自两所不同大学的图书馆学校。回答了五项研究问题，结果表明，受访者对大学图书馆网站满意，特别是产出（内容），然后是网站信息的准确性;受访者大多满足于布局和设计，以及易于导航，同时大多对美学界面不满意。本科生访问他们的大学图书馆网站，因为他们发现它与社交媒体（Facebook，Twitter，LinkDL），访问电子资源和与其学科相关的信息相关的有趣。大学图书馆网站有用，因为它提供了帮助行，信息/新闻，以开发和教育，用于下载材料和常见问题。受访者最有可能希望看到在当地和国际上，资源以及相关情况特有的资源和国际上的奖学金，授予和赞助的网站信息。该研究建议改进大学图书馆网站的美学界面，以提高本科生与网站的满意度。

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