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Public sector performance measurement in developing countries: A literature review and research agenda

机译：发展中国家公共部门绩效评估：文献综述和研究议程

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Purpose – This paper aims to explore the influence of specific characteristics of the public sector in developing countries (i.e. a low-institutional capacity, a limited involvement of stakeholders, and high levels of corruption and informality), and of reforms of this sector, on public sector performance measurement (PSPM). Design/methodology/approach – Based on a review of prior literature, the paper develops understanding of the demand for and supply of performance information in developing countries, and of changes in this area. Findings – The paper argues that public sector organisations in developing countries are likely to face an unbalanced position, i.e. disequilibrium between the demand for and supply of performance information. More precisely, the public sector reforms – which are partly stimulated by a growing involvement of some stakeholders – lead to an increasing demand for performance information but, because of the low-institutional capacity and the high level of corruption, this increasing demand is not always followed by a sufficient supply of performance information. This leads to an “unsatisfied demand” position. Research limitations/implications – The paper concludes with an overview of issues related to PSPM in a developing country context that require further investigation. Practical implications – The arguments presented in this paper are summarised in an overview of factors that influence the demand for and supply of performance information in the public sector in developing countries. This overview might be helpful to those who are involved in the design of performance measurement systems in these countries. Originality/value – So far, relatively little is known about PSPM in a developing country context. This paper is an attempt to fill this gap.
机译：目的–本文旨在探讨发展中国家公共部门的特定特征（即机构能力低下，利益相关者参与度有限以及腐败和非正式程度高）的影响，以及该部门改革的影响。公共部门绩效评估（PSPM）。设计/方法/方法–在回顾现有文献的基础上，本文使人们了解了发展中国家对绩效信息的需求和提供以及该领域的变化。调查结果–该论文认为，发展中国家的公共部门组织可能会面临不平衡的状况，即绩效信息的需求和供给之间的不平衡。更确切地说，一些利益相关者的日益参与在一定程度上刺激了公共部门的改革，导致对绩效信息的需求增加，但是由于机构能力低下和腐败程度高，这种需求增加并不总是其次是提供足够的性能信息。这导致“需求不满意”的位置。研究的局限性/意义–本文在发展中国家的背景下概述了与PSPM相关的问题，需要进一步调查。实际意义–本文概述了影响发展中国家公共部门绩效信息需求和供应的因素。此概述可能对这些国家中参与绩效评估系统设计的人员有所帮助。原创性/价值–到目前为止，在发展中国家，对PSPM的了解还很少。本文旨在弥补这一空白。

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