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Development of footprint framework of performance measurement system for SMMOs

机译:SMMOS绩效测量系统占用框架的开发

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Purpose - The performance measurement system (PMS), recognized as an important tool for rapid improvement, has found wide applications in the larger organizations and has received a lot of research attention in recent past. PMS adoption in SMEs is low even though SMEs have realized its importance and benefits and are now ready to embrace PMS as a tool for improvement. This paper proposes a novel framework, called the footprint framework, for design and implementation of PMS for SMEs. The proposed framework overcomes some of the major barriers to adoption by simplifying the process of design and implementation of PMS. Design/methodology/approach - The theoretical framework was conceptualized and its basis was tested for feasibility using an industry survey. The survey was analyzed using the statistical tools available in the SPSS 24.0 statistical analysis software, and the insights obtained from this analysis were used to shape the proposed framework. The framework was populated for small and medium manufacturing organizations (SMMOs) as a case study. Analytic hierarchy process was used to synthesize the data provided by the survey to build up the proposed framework and its components. Findings - The footprint frame work is a unique framework in the respect that it consists of a set of PMS suited to different company profiles that can be accessed quickly. Any SMMO that desires to determine its future PM requirements has simply to define its probable profile of the future in terms of size, business model and order winner and check the PMS appropriate to that profile from the footprint framework. Thus the SMMO can even prepare for its futuristic PM needs. Research limitations/implications - The proposed framework overcomes some of the major barriers to adoption by simplifying the process of design and implementation of PMS. The main advantages of the footprint framework are its simplicity, ease of use, immediate implementation and a built-in knowledge bank. Practical implications - This research has proposed a new PMS framework, an out of the box tool that makes it possible for the Indian SMMO to adopt PMS on an instant basis. The footprint framework combines the experience of several researchers and several practitioners to offer a ready-made starter kit that needs no other aid to implement a most appropriate PMS and leverage the industry PM best practices to build the performance measurement knowledge and expertise of the SMMO without going through a protracted learning or training process. Social implications - This research has made a novel proposal for a PMS framework by proposing the footprint framework - a PMS framework that is not only an instant, out of the box solution for the SMMOs but also incorporates the know-how to implement the performance measurement complete with information on what to measure, how to interpret and what should be done to improve. Originality/value - The proposed framework is simple to understand and removes a key barrier of PMS adoption for SMMOs. The user SMMO needs to state its size, business model and order winner from the available options, build up its PMS code, select the matching PMS from the framework and the SMMO is ready to implement the PMS.
机译:目的 - 绩效测量系统(PMS)被认为是快速改进的重要工具,在较大组织中发现了广泛的应用,并在最近的过去接受了很多研究关注。即使中小企业已经意识到其重要性和福利,SME中的PMS采用也很低,现在准备将PMS作为改进的工具。本文提出了一种新颖的框架,称为足迹框架,用于中小企业的PMS的设计和实现。拟议的框架通过简化PMS的设计和实现过程来克服了采用的一些主要障碍。设计/方法/方法 - 理论框架概念化,其基础是使用行业调查进行可行性的。使用SPSS 24.0统计分析软件中可用的统计工具进行了分析了该调查,并使用了从该分析中获得的见解来塑造所提出的框架。该框架是为中小型制造组织(SMMOS)填充为案例研究。分析层次结构用于综合调查提供的数据,以建立所提出的框架及其组件。调查结果 - 足迹框架工作是尊重它由一组适用于可以快速访问的不同公司配置文件的PMS组成的独特框架。任何希望确定其未来PM要求的SMMO只需在大小,商业模式和订单获奖者方面定义其未来的可能性,并从足迹框架检查适合该配置文件的PM。因此,SMMO甚至可以为其未来派PM需求做好准备。研究限制/含义 - 拟议的框架通过简化PMS的设计和实现过程来克服了一些主要的障碍。足迹框架的主要优点是其简单性,易用性,即时实现和内置知识库。实际意义 - 这项研究提出了一种新的PMS框架,其中一个盒子工具中的一个,这使得印度SMMO可以即时采用PM。足迹框架结合了几个研究人员和几名从业者的经验,提供了一种现成的入门套件,无需其他援助来实现最合适的PM并利用行业PM的最佳实践,以建立SMMO的性能测量知识和专业知识而没有经历长期的学习或培训过程。社会影响 - 通过提出足迹框架,本研究已经为PMS框架提出了一种新的提议 - 一种不仅是SMMOS的盒子解决方案,而且包含所专业化的PMS框架,但也包含了实施性能测量的PMS框架完成有关衡量标准的信息,如何解释和应如何进行改进。创意/值 - 建议的框架很简单,可以理解和消除SMMOS采用PMS采用的关键屏障。用户SMMO需要将其大小,商业模式和订单获奖者从可用选项中进行状态,构建其PMS代码,从框架中选择匹配的PM,SMMO已准备好实现PM。

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