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User evaluation of mobile augmented reality scenarios

机译：用户对移动增强现实场景的评估

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摘要

Augmented reality (AR) technologies are becoming state-of-the-art in the mobile technology domain. However, developing successful end user services around AR is still in its infancy, which is partially resulting from the lack of user research regarding potential users' expectations and user acceptance in the particular area. In order to identify the most potential use cases and contexts, in which mobile AR could be utilized, it is important to evaluate already the early service concepts with potential end users. This paper reports an online survey for evaluating the user acceptance of five different mobile AR scenarios, as well as for understanding the potential and risks or mobile AR in general. The results show ambivalent attitudes towards mobile AR services but also imply that the scenarios demonstrating pragmatic relevance were valued over pleasure oriented ones. AR was seen to make contextually relevant information easily available and allow novel interaction possibilities with the physical world. Distrust arose with fears of information flood, users' loss of autonomy, and virtual replacing the real. The respondents' level of technological orientation was found to highly affect the overall acceptance of the scenarios. The results help in considering key acceptance issues and potential users' expectations in the development of future mobile AR services.
机译：增强现实（AR）技术正在成为移动技术领域的最新技术。但是，围绕AR开发成功的最终用户服务仍处于起步阶段，这部分是由于缺乏有关潜在用户的期望和特定领域的用户接受度的用户研究。为了确定可以在其中使用移动AR的最可能的使用案例和上下文，重要的是已经与潜在的最终用户一起评估了早期服务概念。本文报告了一项在线调查，以评估用户对五种不同的移动AR方案的接受程度，以及总体上了解移动AR的潜力和风险。结果表明，对移动AR服务的态度不一致，但也表明，表明务实相关性的场景比面向娱乐的场景更有价值。人们认为，AR可以轻松提供上下文相关的信息，并允许与物理世界进行新颖的交互。由于担心信息泛滥，用户丧失自主权以及虚拟替代实体而产生了不信任。发现受访者的技术导向水平严重影响了方案的整体接受程度。结果有助于在未来的移动AR服务的开发中考虑关键的接受问题和潜在用户的期望。

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