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Is Your Banker Leaking Your Personal Information? The Roles of Ethics and Individual-Level Cultural Characteristics in Predicting Organizational Computer Abuse

机译:您的银行家是否泄漏您的个人信息?道德和个人文化特征在预测组织计算机滥用中的作用

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摘要

Computer abuse (CA) by employees is a critical concern for managers. Misuse of an organization's information assets leads to costly damage to an organization's reputation, decreases in sales, and impositions of fines. We use this opportunity to introduce and expand the theoretic framework proffered by Thong and Yap (1998) to better understand the factors that lead individuals to commit CA in organizations. The study uses a survey of 449 respondents from the banking, financial, and insurance industries. Our results indicate that individuals who adhere to a formalist ethical perspective are significantly less likely to engage in CA activities than those following a utilitarian ethical framework. In addition, the results provide evidence that employees with individualistic natures are linked to increased CA incidents, whereas collectivist tendencies are associated with decreases in CA behaviors. Our results also show that collectivism acts as a strong moderator that further decreases the relationships between formalism and CA, and utilitarianism and CA. Finally, we offer detailed suggestions on how organizations and researchers can leverage our findings to decrease CA occurrences.
机译:员工对计算机的滥用(CA)是管理者的关键问题。滥用组织的信息资产会导致对组织声誉的高昂损失,销售下降和罚款。我们利用这次机会介绍和扩展了Thong和Yap(1998)提出的理论框架,以更好地理解导致个人在组织中实施CA的因素。该研究对来自银行,金融和保险业的449名受访者进行了调查。我们的结果表明,与遵循功利主义道德框架的个人相比,坚持形式主义道德观点的个人从事CA活动的可能性大大降低。此外,结果提供了证据,表明具有个人主义性质的员工与增加的CA事件相关,而集体主义倾向与CA行为的减少相关。我们的研究结果还表明,集体主义是强有力的调节者,它进一步减少了形式主义与CA,功利主义与CA之间的关系。最后,我们提供有关组织和研究人员如何利用我们的发现来减少CA发生的详细建议。

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