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Workplace Spirituality As A Precursor To Relationship-Oriented Selling Characteristics

机译:工作场所的灵性是面向关系的销售特征的先驱

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Very few studies have looked upon the construct of workplace spirituality in sales organization context. This paper integrates workplace spirituality with sales literature. The paper points out that self-interest transcendence is a common aspect in the workplace spirituality concept which emerged a decade ago and in most of the relationship-oriented selling characteristics-customer orientation, adaptability, service orientation, and ethical selling behavior. Based on the common aspect of self-interest transcendence, we propose that workplace spirituality could be a causal precursor to relationship-oriented selling characteristics. We present guidelines for future research, implications for practice and a few potential downsides of workplace spirituality in sales organization.
机译:很少有研究关注销售组织环境下工作场所精神的建构。本文将工作场所的灵性与销售文献相结合。本文指出,自我利益的超越是十年前出现的工作场所灵性概念以及大多数以关系为导向的销售特征(客户导向,适应性,服务导向和道德销售行为)中一个普遍的方面。基于自我利益超越的共同方面,我们提出工作场所的灵性可以成为关系导向型销售特征的因果先驱。我们提供了用于未来研究的指南,对实践的启示以及销售组织中工作场所精神的一些潜在弊端。

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