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首页> 外文期刊>Journal of Business Research >East, west, would home really be best? On dissatisfaction with offshore-outsourcing and firms' inclination to backsource
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East, west, would home really be best? On dissatisfaction with offshore-outsourcing and firms' inclination to backsource

机译：东西方，家真的会是最好的吗？对离岸外包的不满意和企业倾向于外包

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摘要

With so many firms seemingly disenchanted with their experiences of offshore outsourcing one may well wonder why relatively few of these firms choose to 'backsource' i.e., bring their offshored operations back in-house. Of all sourcing decisions that firms take, backsourcing is perhaps the least understood and least researched. In this article we draw on the behavioral theory of the firm (BTF) to propose a new model in which differences in firms' inclination to backsource are ascribed to the level of dissatisfaction at not having achieved offshoring aspirations. Building on BTF concepts of bounded rationality, problemistic search and satisficing decisions, the model suggests that how this dissatisfaction with offshoring affects a firm's inclination to backsource is dependent on managerial expectations regarding the technical challenges of reintegrating activities and the possible financial losses and decline in quality following backsourcing, as well as on internal political support and financial slack for backsourcing. SEM analysis of data from U.S. and U.K. firms shows support for the model. The study highlights the importance of recognizing the role of managerial perceptions and biases and subgroup political relations in shaping firms' backsourcing behaviors. We also discuss the study's contributions to research and practice.
机译：如此众多的公司似乎对他们的离岸外包经验不满意，所以一个人可能会奇怪为什么这些公司中相对很少选择“外包”，即将其离岸业务重新回到内部。在公司做出的所有采购决策中，对外包的了解最少，研究最少。在本文中，我们利用企业行为理论（BTF）提出了一种新模型，其中企业对外包的偏好差异归因于未实现离岸外包愿望的不满程度。该模型建立在BTF有限理性，有问题的搜索和令人满意的决策的概念之上，表明对离岸外包的这种不满如何影响公司对外包的倾向取决于管理层对重组活动的技术挑战以及可能出现的财务损失和质量下降的期望。外包之后，以及内部政治支持和外包方面的资金不足。对来自美国和英国公司的数据进行的SEM分析显示出对该模型的支持。这项研究突出了认识到管理观念和偏见以及子集团政治关系在塑造公司外包行为中的作用的重要性。我们还将讨论该研究对研究和实践的贡献。

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