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The digital footprint of innovators: Using email to detect the most creative people in your organization

机译:创新者的数字足迹:使用电子邮件来检测组织中最具创造力的人

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摘要

We propose a novel method for finding the most innovative people in an organization, using email to analyze structure and dynamics of the organization's online communication. To illustrate our approach, we analyzed the email archive of 2000 members of the R&D department of a US multinational company. We use metrics of social network analysis extended with meta-data of interaction dynamics to calculate features for individual employees: their network positions, messages sent and received, pings to others and response times. We find a distinction between innovation group leaders and subject matter experts focused on publishing papers and patents. Innovation administrators have a higher number of direct contacts, are more committed in conversations and receive more messages than they send. We also found significant differences between innovators oriented towards internal awards and innovators more concerned with external recognition of their work.
机译:我们提出了一种新的方法,用于在组织中找到最具创新性的人,使用电子邮件分析本组织在线沟通的结构和动态。为了说明我们的方法,我们分析了美国跨国公司研发部门2000年成员的电子邮件档案。我们使用社交网络分析的指标与交互动态的元数据扩展,以计算单个员工的特征:他们的网络位置,发送和接收的消息,对别人和响应时的响应时间。我们发现创新集团领导人和主题专家之间的区别,专注于出版论文和专利。创新管理员具有更高数量的直接联系人,更频繁地进行对话并收到比他们发送的更多信息。我们还发现创新者面向内部奖励和创新者的创新者之间的显着差异,更关注外部认可其工作。

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