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Stakeholder management in SME open innovation: interdependences and strategic actions

机译：中小企业开放创新的利益攸关方管理：相互依存和战略行动

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摘要

This research explores how small and medium-sized enterprises (SMEs) manage external stakeholders during open innovation (OI) processes. To date, extensive literature has explored OI within large organisations, however, there is limited understanding of how SMEs can strategically manage stakeholders during different stages of OI projects. Using a multi-grounded theory approach, 11 cases of SME OI projects were analysed across four regions within Europe. The findings reveal a wide range of primary and secondary stakeholders with varying levels of power and dependency were leveraged across the different stages of the OI projects. A model is presented which advances knowledge on how to map, analyse and manage stakeholders strategically in a SME-OI context. Our research helps advance theory on SME-OI stakeholder management processes and reveals appropriate stakeholder management strategies, which will assist SME managers in alleviating the SME-OI paradox.
机译：该研究探讨了中小企业（中小企业）在公开创新期间管理外部利益相关者（OI）流程。迄今为止，广泛的文学在大型组织内探讨了OI，但是有限地了解中小企业在OI项目不同阶段战略性地管理利益相关者的理解。利用多地理论方法，在欧洲三个地区分析了11例中小企业OI项目。调查结果揭示了各种主要和二级利益相关者，各级电力和依赖性的依赖于OI项目的不同阶段。提出了一个模型，它提出了关于如何在中小企业的背景下战略地映射，分析和管理利益相关者的知识。我们的研究有助于推进SME-OI利益相关方管理流程理论，并揭示适当的利益相关者管理战略，这将协助中小企业经理减轻中小企业悖论。

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  • 来源
    《Journal of Business Research》 |2020年第10期|291-301|共11页
  • 作者

    Albats Ekaterina; Alexander Allen; Mahdad Maral; Miller Kristel; Post Ger;

  • 作者单位

    LUT Univ Sch Business & Management Yliopistonkatu 34 Lappeenranta 53850 Finland|Stanford Univ Grad Sch Educ Scandinavian Consortium Org Res SCANCOR 520 Galvez Mall Stanford CA 94305 USA;

    Univ Exeter Business Sch Penryn Campus Falmouth TR10 9FE England;

    Univ Copenhagen Dept Food & Resource Econ Sect Prod Markets & Policy Rolighedsvej 25 DK-1958 Frederiksberg C Denmark;

    Ulster Univ Dept Management Leadership & Mkt Shore Rd Newtownabbey BT37 0QB Antrim North Ireland;

    Fontys Univ Appl Sci Sch Business Management Educ & Technol Rachelsmolen 1 NL-5612 MA Eindhoven Netherlands;

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  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

    Stakeholder theory; Open innovation; SME; Interdependences; Strategic actions; Stakeholder management;

    机译：利益相关者理论;开放创新;中小企业;相互依存;战略行动;利益相关者管理;

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