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Creating value in product service systems through sharing

机译:通过共享在产品服务系统中创建价值

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摘要

A sharing-based product service system (PSS) is an economic arrangement that mutualizes access to products and product functions. This conceptual paper contributes towards deepening the theory on the value creation process in PSS, by outlining six propositions which integrate and extend previous assumptions but were so far discussed unconnectedly in different streams of the literature. Proposition 1 claims that PSS cannot deliver value-in-use, it can only offer value-in-use propositions. Propositions 2 and 3 discuss the relevance of secured and easy access, which are necessary conditions to translate value-in-use propositions into individualized value-in-use. Propositions 4 and 5 specify different tangible values (i.e., economic substitutes for ownership) and intangible (i.e., expressive and hedonic) values. Proposition 6 stresses that the community of customers cocreates value-in-use. These propositions highlight that managers cannot fully control the process of their value-in-use propositions being transferred to value-in-use.
机译:基于共享的产品服务系统(PSS)是一种经济安排,可使产品和产品功能相互化。这种概念论文有助于深化PSS中价值创建过程的理论,概述六个命题,六个命题融合并扩大了以前的假设,但到目前为止在文献的不同流中没有讨论。命题1声称PSS无法提供价值,只能提供使用价值的命题。命题2和3讨论了安全性和轻松访问的相关性,这是将使用价值命题转化为个性化的价值的必要条件。命题4和5指定不同的有形价值(即,经济替代品)和无形的(即表现力和蜂窝)值。命题6强调客户社区COCRATEAS使用价值。这些命题强调,管理人员无法完全控制其使用价值命题的过程被转移到使用价值。

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