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A socio-technical view of platform ecosystems: Systematic review and research agenda

机译：平台生态系统的社会技术视图：系统评论和研究议程

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摘要

Business models are becoming more inclined towards platforms, which allow inclusion of diverse participants to promote leveraged growth and modularity of offerings. Despite being closely linked, several aspects of platforms are often studied exclusively from their ecosystems, lacking integrative insights on the topic of platform ecosystems. Most studies are tunnel focussed on the technical aspects, failing to account for the social factors that play a critical role within platform firms. In addressing this gap, the study aims to review research on both social and technical aspects of platform ecosystems to account for the complex interdependencies stemming from platform-oriented actor interactions. The study extends beyond a typical literature review approach to also include a theoretically grounded, yet practically relevant framework of socio-technical systems to offer a holistic review of literature on how platform ecosystems function and sustain in competitive environments.
机译：商业模式越来越倾向于平台，这允许包含各种参与者来促进杠杆增长和产品的模块化。尽管紧密相关，但甚至通常来自其生态系统的若干方面，缺乏对平台生态系统主题的综合洞察力。大多数研究是隧道专注于技术方面，未能考虑在平台公司中发挥着关键作用的社会因素。在解决这一差距时，该研究旨在审查平台生态系统的社会和技术方面的研究，以考虑从平台导向的演员相互作用的复杂相互依赖性。该研究延伸超出了典型的文献综述方法，还包括理论上地为基础，但实际相关的社会技术系统框架，以提供关于平台生态系统如何运作和维持在竞争环境中的文献的整体综述。

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