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Reference points for business model innovation in social purpose organizations: A stakeholder perspective

机译:社会目的组织中商业模式创新的参考点:利益相关者的观点

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Social purpose organizations pursue dual missions and address heterogeneous stakeholders, which offers them a broad range of opportunities to innovate their business models. In this paper, we identify key stakeholders of social purpose organizations - beneficiaries, donors, customers, employees, partners, competitors, and the government - and use them as reference points to analyze how the business model processes of value creation, delivery, and capture can be innovated. Our analysis identifies the key activities within each value process and the types of actions how social purpose organizations can pursue innovation related to each stakeholder group to expand in scale (impact width) or scope (impact depth). In increasingly competitive and constrained environments, we argue that, by considering the various ways how value can be created for, delivered with, and captured from key stakeholders, business model innovation may have the greatest potential to sustain social purpose organizations and increase their social impact.
机译:社会目的组织追求双重任务和地址异构利益攸关方,为他们提供了广泛的创新业务模式的机会。在本文中,我们确定了社会目的组织的主要利益相关者 - 受益者,捐助者,客户,员工,合作伙伴,竞争对手和政府 - 并使用它们作为参考点,以分析价值创建,交付和捕获的商业模式过程方式。可以创新。我们的分析确定了每个价值过程中的关键活动和社会目的组织如何追求与每个利益相关者组织的创新的行为,以扩展规模(冲击宽度)或范围(影响深度)。在越来越竞争的环境中,我们争辩说,通过考虑各种方式,可以从关键利益相关者提供和捕获如何创建和捕获的各种方式,商业模式创新可能具有维持社会目的组织的最大潜力,并增加社会影响。

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