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A systemic and strategic approach for training needs analysis for the International Bank

机译:国际银行培训需求分析的系统和战略方法

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摘要

The Training Needs Analysis (TNA) process is essential for identifying issues with organizational and individual performance and their possible causes. Previous TNA theoretical models tend to be limited when it comes to considering factors that affect performance, but cannot be addressed through training and are not clear on how to combine the "big data" of HRM. They also propose data collection methods that are limited in coverage and time-demanding. This research takes a case study approach that seeks to explain how this procedure is carried out at the International Bank. It challenges the extent to which the TNA is aligned with the organization's objectives and people's performance. As a result, this research proposes an improved and comprehensive TNA model, which places strategic goals instead of competence analysis at the core of the TNA to close performance gaps. The new TNA process takes a data analytics approach from several Human Resource Management (HRM) processes to improve the connection between training needs and business priorities with optimal organizational performance. Additionally, the in-depth performance and competence data analytics review proposes a flowchart of other personnel development processes that are oftentimes wrongly achieved through training.
机译:培训需求分析(TNA)过程对于识别组织和个人绩效的问题至关重要,以及可能的原因。先前的TNA理论模型往往有限,旨在考虑影响性能的因素,但不能通过培训解决,并且尚不清楚如何结合HRM的“大数据”。他们还提出了有限的覆盖范围和令人苛刻的数据收集方法。本研究采用案例研究方法,旨在解释国际银行在国际银行开展该程序。它挑战TNA与组织目标和人民表现对齐的程度。因此,该研究提出了一种改进和综合的TNA模型,它在TNA的核心处奠定了战略性目标而不是能力分析,以密切性能差距。新的TNA过程从几个人力资源管理(HRM)流程中采用数据分析方法,以改善培训需求与具有最佳组织绩效的业务优先级的联系。此外,深入的性能和能力数据分析审查提出了通过培训错误地实现的其他人事开发程序的流程图。

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