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It is easy to do the right thing: Avoiding the backfiring effects of advertisements that blame consumers for waste

机译:做正确的事很容易:避免将责怪消费者浪费的广告的反燃效果

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摘要

This paper investigates the backfiring effects of waste-prevention advertising that blames consumers for waste. Five experimental studies provide evidence that message focus (on close versus distant social actors) has an impact on message perception and, further, on waste intentions and behaviors. Providing information on transgressions incurred by close social actors makes consumers hold less negative attitudes toward waste and feel less able to implement tasks that help reduce waste; this may explain higher transgression rates. Furthermore, simple manipulations of perceived task difficulty through advertising are shown to help mitigate these negative effects and increase the effectiveness of anti-waste campaigns.
机译:本文研究了将消费者归咎于废物的防止废物广告的反燃效果。五项实验研究提供了证据,表明信息关注(关注近距离或远距离的社会行为者)会影响信息感知,进而影响废物的意图和行为。提供有关亲密的社会行为者所发生的犯罪行为的信息,可以使消费者对浪费持消极态度,并减少执行减少浪费的任务的能力;这可以解释更高的过犯率。此外,显示了通过广告对感知到的任务难度的简单处理,可以帮助减轻这些负面影响并提高反浪费运动的有效性。

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