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Making incremental innovation tradable in industrial service settings

机译:使增量创新可在工业服务环境中进行交易

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摘要

In many knowledge-intensive business-to-business settings the locus of interaction has shifted from stable, discrete, and articulated products and services to the exchange of somewhat nebulous capacities of problem solving, innovation and R&D services. In these exchanges, tensions and conflicts between actors can arise in seeking clarity as to what is being exchanged while attempting to keep the interaction open for future adjustments to the scope and content of the exchange. We combine a longitudinal case study of a chemical services firm with Galison's (1999) concept of a trading zone to assess how actors offer, value and exchange incremental innovation. Focusing on the contentious nature of innovation processes, examine how incremental innovation is formatted as a tradable service and argue that trading zones complement relational processes and contractual arrangements by allowing actors to preserve their own logics and expertise pertaining to innovation. (C) 2016 Elsevier Inc. All rights reserved.
机译:在许多知识密集型的企业对企业环境中,交互的作用点已从稳定,分散和清晰的产品和服务转移到交换一些解决问题,创新和研发服务的模糊能力。在这些交流中,行为者之间可能会出现紧张和冲突,这是在寻求清楚交流内容的同时,试图保持交互作用以便将来对交流的范围和内容进行调整。我们将化工服务公司的纵向案例研究与Galison(1999)的贸易区概念相结合,以评估参与者如何提供,价值和交换增量创新。着眼于创新过程的争议性质,研究增量创新如何被格式化为可交易的服务,并主张贸易区通过允许参与者保留自己的创新逻辑和专业知识来补充关系过程和合同安排。 (C)2016 Elsevier Inc.保留所有权利。

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