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Brand resonance in franchising relationships: A franchisee-based perspective

机译:特许经营关系中的品牌共鸣:基于加盟商的观点

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The formation of brand-centric relationships between franchisors and franchisees is of utmost importance to the success of franchising endeavors. Brand resonance refers to the nature of heightened brand-centric relationships and is characterized by intense psychological attachment with a brand as well as active, volitional behavior directed toward the brand's benefit. This study offers a parsimonious framework of the antecedents of brand resonance in franchising relationships and test hypothesized relationships from the franchisee's perspective using data collected from business format franchisees in South Korea. Results demonstrate that franchisor's knowledge specificity, franchisor's trade equity, and franchisee's trust in franchisors are instrumental in the formation of brand resonance. Implications for researchers and practitioners as well as directions for future research are offered. (C) 2016 Elsevier Inc. All rights reserved.
机译:特许经营者与特许经营者之间以品牌为中心的关系的形成对于特许经营努力的成功至关重要。品牌共鸣指的是加强以品牌为中心的关系的性质,其特征是对品牌的强烈心理依恋以及针对品牌利益的积极主动的行为。这项研究为特许关系中品牌共鸣的前因提供了一个简化的框架,并使用从韩国的商业格式特许人收集的数据从特许人的角度测试了假设的关系。结果表明,特许人的知识专长,特许人的贸易权益以及特许人对特许人的信任有助于品牌共鸣。提供了对研究人员和从业人员的启示以及未来研究的方向。 (C)2016 Elsevier Inc.保留所有权利。

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