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Demographic preferences towards careers in shared service centers: A factor analysis

机译:共享服务中心对职业的人口偏好:因素分析

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Talent attraction and employee retention are some of the main challenges that currently affect the growth of the shared service industry worldwide. Due to the market dynamics and the structure of the labor force, shared service centers (SSCs) in the region compete to attract well-trained candidates with appropriate knowledge and skills. To assess gender preferences towards careers in the SSCs, the article collects 1283 responses using an online questionnaire from university students in the Czech Republic. Respondents vary by study year, gender, age, course of study, and work preferences. The article analyzes gender and age preferences towards careers in the shared services. The article further ascertains the main factors that influence career decisions using the same demographic features. Using the factor analysis technique, the article further analyzes the variables with strong inter-correlations to evaluate the formation of preferences in SSCs. The research results provide insights into the target age and gender of students with job aspirations in SSCs. The findings could help recruitment agencies renew and redirect their search for talents in SSCs. (C) 2016 Elsevier Inc. All rights reserved.
机译:吸引人才和留住员工是当前影响全球共享服务行业增长的一些主要挑战。由于市场动态和劳动力结构,该地区的共享服务中心(SSC)竞争以吸引训练有素的具有适当知识和技能的候选人。为了评估SSC中性别对职业的偏爱,本文使用来自捷克共和国大学生的在线问卷收集了1283份回答。受访者因学习年份,性别,年龄,学习课程和工作偏好而异。本文分析了共享服务中对职业的性别和年龄偏好。本文进一步确定了使用相同的人口统计特征影响职业决策的主要因素。使用因子分析技术,本文进一步分析了具有强相关性的变量,以评估SSC中偏好的形成。研究结果为有志向往南南合作的学生的目标年龄和性别提供了见识。调查结果可以帮助招聘机构更新并重新定向对SSC人才的搜索。 (C)2016 Elsevier Inc.保留所有权利。

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