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Performance implications of marketing exploitation and exploration: Moderating role of supplier collaboration

机译:营销开发和探索对绩效的影响:调节供应商协作的作用

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摘要

While previous studies suggest that firms can achieve superior performance by being ambidextrous engaging in exploitative and exploratory activities simultaneously research is scarce on the performance implications of pursuing ambidexterity in firms' marketing function. This investigation considers firms' ambidexterity in marketing to consist of exploratory and exploitative marketing activities and examines the individual and joint impact of these activities on market performance. In addition, this investigation proposes and tests the conjecture that firms' collaborations with suppliers would moderate the impact of marketing exploitation and exploration on firm performance differently. The findings from surveys of key informants in 220 firms show that pursuing marketing exploitation and exploration simultaneously hurts firms' market performance. Supplier collaboration enhances the impact of marketing exploration but weakens the impact of marketing exploitation on market performance. (C) 2014 Elsevier Inc. All rights reserved.
机译:尽管先前的研究表明,公司可以通过兼职地参与开发和探索活动而取得优异的业绩,但对于追求公司的营销职能中的兼职性对业绩的影响却鲜有研究。这项调查认为公司在市场营销中的模棱两可性包括探​​索性和剥削性营销活动,并研究了这些活动对市场绩效的个体和共同影响。此外,这项调查提出并测试了这样一种猜想,即企业与供应商的合作将以不同的方式缓和营销开发和探索对企业绩效的影响。对220家公司的主要信息提供者进行的调查结果表明,追求市场开发和探索同时损害了公司的市场绩效。供应商合作增强了市场开拓的影响,但减弱了市场开拓对市场绩效的影响。 (C)2014 Elsevier Inc.保留所有权利。

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