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Multilevel environment induced impulsive gambling

机译：多层次环境诱发的脉冲赌博

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The study investigates the relationships among casino service environment, impulsive gambling and gambling behaviors. Analysis of service environment is approached from both individual and organizational perspectives. The investigation involves testing organizational service environment as a moderator and impulsive gambling as a mediator. Results indicate that casino service environment does explain significant variance in impulsive gambling which subsequently influences gambling behaviors. The mediation testing shows that impulsive gambling demonstrates partial and full mediation effects between various service environment factors and the outcome variables. Casino service environment on an organizational level also successfully moderates the linkage between individual perception of service environment, impulsive gambling and gambling behaviors. The findings have strategic implications for both researchers and practitioners. In particular, this study contributes to service and gambling research by incorporating individual and organizational environmental factors into consumer behavior analyses. Potential applications of the findings are highlighted for casinos and problem counselors. (C) 2015 Elsevier Inc. All rights reserved.
机译：该研究调查了赌场服务环境，冲动性赌博和赌博行为之间的关系。从个人和组织的角度对服务环境进行分析。该调查涉及测试组织服务环境（作为主持人）和冲动性赌博（作为调解人）。结果表明，赌场服务环境确实解释了冲动性赌博的显着差异，其随后影响了赌博行为。调解测试表明，冲动赌博证明了各种服务环境因素与结果变量之间的部分和全部调解效果。组织层面上的赌场服务环境还成功地缓解了个人对服务环境的感知，冲动性赌博和赌博行为之间的联系。这些发现对研究人员和从业人员都具有战略意义。特别是，这项研究通过将个人和组织环境因素纳入消费者行为分析中，为服务和赌博研究做出了贡献。研究结果对赌场和问题咨询师的潜在应用有所强调。 （C）2015 Elsevier Inc.保留所有权利。

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