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首页> 外文期刊>Journal of Business Research >Information technology at IKEA: an 'open sesame' solution or just another type of facility?
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Information technology at IKEA: an 'open sesame' solution or just another type of facility?

机译：宜家的信息技术：“开放式芝麻”解决方案还是其他类型的设施？

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摘要

Information technology and such business applications as IT systems create great expectations to solve most problems a company faces. However, these expectations are seldom fulfilled. This article treats IT and IT systems simply as a facility among many other resources (products, facilities, business units and relationships) in business networks. By making use of a case study centred around Product Information Assistance (PIA), one of IKEA's key IT systems for product information administration, the analytical part extracts a series of interactions patterns between IT facilities and the surrounding resources. Being IT systems also embedded into other resources implies that their effects seldom turn out to be as expected or simply defined by their technical potentials.
机译：信息技术以及诸如IT系统之类的业务应用对解决公司面临的大多数问题抱有很高的期望。但是，这些期望很少得到满足。本文将IT和IT系统简单地视为业务网络中许多其他资源（产品，设施，业务部门和关系）中的一种设施。通过利用围绕产品信息协助（PIA）（宜家用于产品信息管理的关键IT系统之一）的案例研究，分析部分提取了IT设施与周围资源之间的一系列交互模式。将IT系统也嵌入到其他资源中意味着它们的效果很少达到预期的效果或仅由其技术潜力来定义。

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