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Modifying consumer search processes in enhanced on-line interfaces

机译:在增强的在线界面中修改消费者搜索过程

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摘要

The study examines the impact of on-line interface type on consumer search processes and choice. The article describes two major types: 2D interfaces which possess primarily interactivity capability versus the enhanced 3D interfaces that have superior vividness capability. The research addresses the question whether a particular family of interfaces is expected to force out the other or, alternatively, whether consumers would vary the usage of the type of interfaces under different shopping circumstances. The findings indicate that consumer search processes are indeed affected by the on-line interface type with different advantages to each, depending on the search situation. They provide support for its central hypotheses regarding process variables, such as shopping duration, number of examined brands, and the sequence of search. The effect due to interface is further reflected in the interaction between consumers' internal and external search and extends to consumer preferences and choice processes.
机译:该研究考察了在线界面类型对消费者搜索过程和选择的影响。本文介绍了两种主要类型:2D界面主要具有交互功能,而增强型3D界面则具有出色的生动性。该研究解决了一个问题,即一个特定的接口家族是否有望淘汰另一个,或者,在不同的购物环境下,消费者是否会改变接口类型的用法。调查结果表明,消费者搜索过程确实受到在线界面类型的影响,在线界面类型对每个搜索者都有不同的优势,这取决于搜索情况。他们为其关于流程变量的中心假设提供了支持,例如购物时间,所检查品牌的数量以及搜索顺序。由于界面的影响进一步反映在消费者内部和外部搜索之间的交互作用中,并扩展到消费者的偏好和选择过程。

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