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首页> 外文期刊>Journal of cognitive engineering and decision making >Team Structure and Team Building Improve Human-Machine Teaming With Autonomous Agents
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Team Structure and Team Building Improve Human-Machine Teaming With Autonomous Agents

机译：团队结构和团队建设与自主代理人机协作

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摘要

Research suggests that humans and autonomous agents can be more effective when working together as a combined unit rather than as individual entities. However, most research has focused on autonomous agent design characteristics while ignoring the importance of social interactions and team dynamics. Two experiments examined how the perception of teamwork among human–human and human–autonomous agents and the application of team building interventions could enhance teamwork outcomes. Participants collaborated with either a human or an autonomous agent. In the first experiment, it was revealed that manipulating team structure by considering your human and autonomous partner as a teammate rather than a tool can increase affect and behavior, but does not benefit performance. In the second experiment, participants completed goal setting and role clarification (team building) with their teammate prior to task performance. Team building interventions led to significant improvements for all teamwork outcomes, including performance. Across both studies, participants communicated more substantially with human partners than they did with autonomous partners. Taken together, these findings suggest that social interactions between humans and autonomous teammates should be an important design consideration and that particular attention should be given to team building interventions to improve affect, behavior, and performance.
机译：研究表明，人类和自治主体作为一个联合的单位而不是作为单个实体一起工作时，可能会更有效。但是，大多数研究都集中在自主代理设计特征上，而忽略了社交互动和团队动态的重要性。两项实验检验了人与人和人与人之间的团队合作感以及团队建设干预措施的应用如何增强团队合作成果。参与者与人类或自治代理进行了协作。在第一个实验中，我们发现通过将人类和自主伙伴视为队友而不是工具来操纵团队结构可以增加影响和行为，但不会提高绩效。在第二个实验中，参与者在执行任务之前与队友一起完成了目标设定和角色澄清（团队建设）。团队建设干预导致包括绩效在内的所有团队合作成果得到显着改善。在两项研究中，参与者与人类伙伴的交流要比与自主伙伴的交流更为重要。综上所述，这些发现表明，人与自主队友之间的社交互动应作为重要的设计考虑因素，应特别注意团队建设干预措施以改善影响，行为和绩效。

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