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Key Attitudes: Unlocking the Relationships between Emotional Intelligence and Performance in Construction Projects

机译：关键态度：揭示建设项目中情商与绩效之间的关系

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摘要

A large body of empirical and theoretical work has identified associations between emotional intelligence and positive outcomes in large-scale projects. However, scholars have yet to fully understand the mechanisms underlying these links. In this study, we sought to investigate the mediating influences of commitment, team satisfaction, and turnover intention on these associations. An analysis of data collected from 341 project team members in large-scale construction projects showed that construction project workers with higher emotional intelligence exhibit higher satisfaction, greater commitment towards their job, and lower turnover intentions. Additionally, role ambiguity acts to weaken the positive association between team satisfaction and performance. This research contributes to project management literature and has clear implications for building and training project teams in large-scale construction projects.
机译：大量的经验和理论研究已经确定了大型项目中情商与积极成果之间的关联。但是，学者们尚未完全了解这些链接的潜在机制。在这项研究中，我们试图调查承诺，团队满意度和离职意向对这些关联的中介影响。对从大型建筑项目中的341个项目团队成员收集的数据进行的分析表明，具有较高情商的建筑项目工人表现出较高的满意度，对工作的更大承诺和较低的离职意图。此外，角色模糊性会削弱团队满意度和绩效之间的积极联系。这项研究为项目管理文献做出了贡献，并且对大型建筑项目中的项目团队的建设和培训具有明显的启示。

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    《Journal of Construction Engineering and Management》 |2020年第4期|04020025.1-04020025.12|共12页
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    Univ Queensland UQ Business Sch Brisbane Qld 4072 Australia;

    Univ Queensland UQ Business Sch Management Brisbane Qld 4072 Australia;

    Edith Cowan Univ Sch Business & Law Perth WA 6027 Australia;

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