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Dominant Learning Processes in Emergency Response Organizations: A Case Study of a Joint Rescue Coordination Centre

机译:应急组织中的主要学习过程:联合救援协调中心的案例研究

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摘要

Research on decision-making and expert performance in operational settings generally considers extensive personal experience and deliberate practice to be decisive for development of expertise. Learning and development of decision-making abilities therefore tend to be explained in terms of human cognition. This study examines the dominant learning processes in a Joint Rescue Coordination Centre, revealing that personal experience, individual problem-solving, knowledge accumulation, and collective reflection are the key processes in the individual development of decision-making abilities.These findings show that both individual and contextual (including organisational) aspects need to be considered if we are to fully understand the development of decision-making abilities and consequently be better able to explain and analyse decision-making and expert performance in natural settings.
机译:对运营环境中的决策和专家绩效的研究通常认为,丰富的个人经验和蓄意的实践对专业知识的发展具有决定性作用。因此,决策能力的学习和发展往往以人类的认知来解释。这项研究考察了联合救援协调中心的主要学习过程,发现个人经验,个人解决问题,知识积累和集体反思是决策能力个人发展的关键过程。如果我们要完全了解决策能力的发展,并因此能够更好地解释和分析自然环境中的决策和专家绩效,则需要考虑上下文(包括组织)方面。

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  • 来源
    《Journal of contingencies and crisis management》 |2012年第4期|219-230|共12页
  • 作者

    Morten Sommer; Ove Nja;

  • 作者单位

    Faculty of Science and Technology, Department of Industrial Economics, Risk Management and Planning,University of Stavanger, N-4036 Stavanger, Norway;

    Faculty of Science and Technology, Department of Industrial Economics, Risk Management and Planning,University of Stavanger, N-4036 Stavanger, Norway;

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