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Exploring uncertainties in collaborative product development: Managing customer-supplier collaborations

机译:探索协作产品开发中的不确定性:管理客户与供应商之间的协作

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The paper explores technological, commercial and organizational uncertainties of collaborative product development by customers and suppliers. The empirical data consist of an in-depth single case study of a collaborative product development project. The findings provide a deep insight into the dynamic character of different uncertainties in collaborative product development. The study shows the complexity of managing uncertainties as well as the importance of having not only well-functioning external collaboration but also internal cross-functional collaboration. The findings imply how uncertainties are interrelated and how one type of uncertainty influences other uncertainties, which affects how both customers and suppliers manage the relationship.
机译:本文探讨了客户和供应商协作产品开发的技术,商业和组织不确定性。经验数据包括对协作产品开发项目的深入的单案例研究。这些发现为协作产品开发中不同不确定因素的动态特征提供了深刻的见解。这项研究表明,管理不确定性的复杂性以及不仅具有运转良好的外部协作而且具有内部跨职能协作的重要性。研究结果暗示不确定性如何相互关联,一种不确定性如何影响其他不确定性,从而影响客户和供应商双方如何管理这种关系。

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