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首页> 外文期刊>Journal of global information management >What are the Keys to a Successful Mobile Payment System? Case of Cytizi: Mobile Payment System
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What are the Keys to a Successful Mobile Payment System? Case of Cytizi: Mobile Payment System

机译：成功的移动支付系统的关键是什么？ Cytizi案例：移动支付系统

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摘要

Scholars and practitioners agree that the future of payment is mobile contactless payment (MCP). However, while many projects concerning the implementation of MCP solutions have been started, MCP is still not available in most countries. Concerning this fact, studies on the obstacles to MCP implementation conclude that the formation of interorganizational relationships (IORs) is an important aspect to the success of any MCP project. In this study, the authors research the influence of organizational culture on IORs in the French MCP service, Cityzi. They conducted interviews with executives of the main organizations involved and collected data about the organizational culture using a quantitative questionnaire. The results revealed that the organizations involved in Cityzi emphasize a developmental culture that drives innovation and competition between the organizations involved, which leads to rivalry between them. The authors conclude that the centralized structure around a coordinating organization that displays a group culture supports the implementation of MCP systems.
机译：学者和实践者都同意，未来的支付是移动非接触式支付（MCP）。但是，尽管已经开始了许多有关实施MCP解决方案的项目，但在大多数国家/地区仍然无法使用MCP。关于这一事实，对实施MCP的障碍的研究得出的结论是，组织间关系（IOR）的形成是任何MCP项目成功的重要方面。在这项研究中，作者研究了组织文化对法国MCP服务Cityzi中IOR的影响。他们采访了涉及的主要组织的高管，并使用定量问卷收集了有关组织文化的数据。结果表明，参与Cityzi的组织强调发展文化，这种文化驱动相关组织之间的创新和竞争，从而导致它们之间的竞争。作者得出的结论是，围绕显示团体文化的协调组织的集中式结构支持MCP系统的实施。

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