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首页> 外文期刊>Journal of Health, Organization and Management >A new workforce in the making?A case study of strategic human resource management in a whole-system change effort in healthcare
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A new workforce in the making?A case study of strategic human resource management in a whole-system change effort in healthcare

机译:一支新的劳动力队伍-以医疗全系统变革努力中的战略人力资源管理为例

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摘要

Purpose - This paper seeks to describe the exploration of human resource issues in one large-scale program of innovation in healthcare. It is informed by established theories of management in the workplace and a multi-level model of diffusion of innovations. Design/methodology/approach - A realist approach was used based on interviews, ethnographic observation and documentary analysis. Findings - Five main approaches ("theories of change") were adopted to develop and support the workforce: recruiting staff with skills in service transformation; redesigning roles and creating new roles; enhancing workforce planning; linking staff development to service needs; creating opportunities for shared learning and knowledge exchange. Each had differing levels of success. Practical implications - The paper includes HR implications for the modernisation of a complex service organisation. Originality/value - This is the first time a realist evaluation of a complex health modernisation initiative has been undertaken.
机译:目的-本文旨在描述在一项大规模的医疗保健创新计划中对人力资源问题的探索。它以工作场所中已建立的管理理论和创新传播的多层次模型为基础。设计/方法论/方法-基于访谈,人种学观察和文献分析的现实主义方法。调查结果-采用了五种主要方法(“变革理论”)来发展和支持劳动力:招聘具有服务转换技能的员工;重新设计角色并创建新角色;加强员工队伍规划;将员工发展与服务需求联系起来;为共享学习和知识交流创造机会。每个人都有不同的成功水平。实际意义-本文包括人力资源对复杂服务组织现代化的影响。原创性/价值-这是首次对复杂的卫生现代化计划进行现实主义评估。

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