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Effects of Contract Strategy on Interpersonal Relations and Project Outcomes of Public-Sector Construction Contracts in Australia

机译:合同策略对澳大利亚公共部门建筑合同人际关系和项目成果的影响

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摘要

Hitherto, it is not known if the integration of relationship concepts into traditional public-sector construction contracts would improve project performance. This study hence examines the effects of contract strategies on project outcomes and relationship quality in the context of public-sector construction projects in Sydney, Australia. It also identifies the relational contracting (RC) practices that are in place when certain contract strategies are adopted. Using a two-pronged research design, data were first collected from public owners and private contractors and consultants through a questionnaire survey. The data were analyzed and the results were then validated by interviews. Correlation analysis shows that cost performance, client satisfaction, and relationship quality among contracting parties are significantly correlated with contract strategies. The findings indicate the important role that contract strategies play in project outcomes and interpersonal relationship. Among the 20 RC practices that are significantly correlated with contract strategies, 16 of them are related to clients and consultants, suggesting their important role in setting the tone of the relationship in a project.
机译:迄今为止,尚不知道将关系概念整合到传统的公共部门建筑合同中是否可以提高项目绩效。因此,本研究在澳大利亚悉尼的公共部门建设项目的背景下研究了合同策略对项目成果和关系质量的影响。它还确定了采用某些合同策略时所采用的关系合同(RC)做法。使用两管齐下的研究设计,首先通过问卷调查从公共所有者,私人承包商和顾问收集数据。分析数据,然后通过访谈验证结果。相关分析表明,合同双方的成本绩效,客户满意度和关系质量与合同策略显着相关。研究结果表明合同策略在项目成果和人际关系中的重要作用。在与合同策略显着相关的20种RC惯例中,有16种与客户和顾问有关,表明它们在设定项目关系基调中的重要作用。

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