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The Impact of Organizational Culture and Reshaping Capabilities on Change Implementation Success:The Mediating Role of Readiness for Change

机译:组织文化和重塑能力对变革实施成功的影响:变革准备的中介作用

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摘要

It was hypothesized that employees' perceptions of an organizational culture strong in human relations values and open systems values would be associated with heightened levels of readiness for change which,in turn,would be predictive of change implementation success.Similarly,it was predicted that reshaping capabilities would lead to change implementation success,via its effects on employees' perceptions of readiness for change.Using a temporal research design,these propositions were tested for 67 employees working in a state government department who were about to undergo the implementation of a new end-user computing system in their workplace.Change implementation success was operationalized as user satisfaction and system usage.There was evidence to suggest that employees who perceived strong human relations values in their division at Time 1 reported higher levels of readiness for change at pre-implementation which,in turn,predicted system usage at Time 2.In addition,readiness for change mediated the relationship between reshaping capabilities and system usage.Analyses also revealed that pre-implementation levels of readiness for change exerted a positive main effect on employees' satisfaction with the system's accuracy,user friendliness,and formatting functions at post-implementation.These findings are discussed in terms of their theoretical contribution to the readiness for change literature,and in relation to the o practical importance of developing positive change attitudes among employees if change initiatives are to be successful.
机译:假设员工对组织文化具有强烈的人际关系价值观和开放系统价值观的理解将与更高的变革准备水平相关联,这反过来将预示变革实施的成功。类似地,据预测,重新塑造这些能力将通过影响员工对变革准备就绪的感知而导致变革实施成功。使用临时研究设计,对这些命题进行了测试,这些提议针对的是将要实施新目标的州政府部门的67名员工用户工作场所中的用户计算系统。更改实施成功的实现取决于用户满意度和系统使用率。有证据表明,在时间1时在其部门中意识到强烈的人际关系价值的员工在实施前报告了更高的更改准备水平进而可以预测时间2的系统使用情况。分析还显示,实施前的变更准备水平对员工对系统准确性,用户友好性和实施后的格式化功能的满意度产生积极的主要影响。讨论了它们对变革文献的准备的理论贡献,以及如果变革计划要成功,在员工中发展积极的变革态度的实际重要性。

著录项

  • 来源
    《Journal of management studies》 |2005年第2期|p.361-386|共26页
  • 作者单位

    Queensland University of Technology;

    The University of Queensland;

    The University of Queensland;

    Queensland University of Technology;

    The University of Queensland;

    The University of Queensland;

    Queensland University of Technology;

    The University of Queensland;

    The University of Queensland;

  • 收录信息 美国《科学引文索引》(SCI);
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 经济计划与管理;
  • 关键词

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