Breaking New Ground: Learnings from a Multi-Agency Benchmarking Program

Meha Patel

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Breaking New Ground: Learnings from a Multi-Agency Benchmarking Program

机译：开辟新天地：从多机构基准计划中学习

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Metropolitan Water District of Southern California sponsored the West Coast Water Agencies Benchmarking Forum to evaluate the capital project delivery efficiency of agencies responsible for major water infrastructure. The goals of this program were developed by the participants and guided activities throughout: 1. Establish a performance standard (benchmark) for project delivery. 2. Determine how to measure performance relative to the baseline. 3. Identify key activities that drive performance. 4. Identify Best Management Practices (BMPs) relative to performance drivers. Findings include a new model for measuring project delivery costs, the importance of planning, and BMPs to directly address performance drivers.

机译：南加州大都会水区赞助了西海岸水务机构基准论坛，以评估负责主要水基础设施的机构的基本项目交付效率。参与者制定了该计划的目标，并通过以下活动指导了活动：1.建立项目交付的绩效标准（基准）。 2.确定如何衡量相对于基准的绩效。 3.确定影响绩效的关键活动。 4.确定与绩效驱动因素有关的最佳管理实践（BMP）。调查结果包括一个用于测量项目交付成本，计划重要性以及BMP来直接解决绩效驱动因素的新模型。

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《Journal of the New England Water Works Association》 |2013年第4期|329-341|共13页
作者
Meha Patel;
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Principal Management Consultant, CDM Smith, Los Angeles, CA;

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Breaking New Ground: Learnings from a Multi-Agency Benchmarking Program

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