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首页> 外文期刊>Journal of operations management >Social management capabilities of multinational buying firms and their emerging market suppliers: An exploratory study of the clothing industry
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Social management capabilities of multinational buying firms and their emerging market suppliers: An exploratory study of the clothing industry

机译：跨国采购公司及其新兴市场供应商的社会管理能力：服装行业的探索性研究

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摘要

For sustainability, research in operations and supply chain management historically emphasized the development of environmental rather than social capabilities. However, factory disasters in Bangladesh, an emerging market and the second largest clothing exporter in the world, revealed enormous challenges in the implementation of social sustainability in complex global supply chains. Against the backdrop of a building collapse in Bangladesh's clothing industry, this research uses multiple case studies from two time periods to explore the skills, practices, relationships and processes collectively termed "social management capabilities" (SMCs) - that help buyers and suppliers respond to stakeholder pressures; address regulatory gaps; and improve social performance. The study not only captures the perspectives of both multinational buyers and their emerging market suppliers, but also provides supplementary evidence from other key stakeholders, such as NGOs and unions. Our findings show that, in the absence of intense stakeholder pressure, buyers can lay the foundation for improved social performance by using their own auditors and collaborating with suppliers rather than using third-party auditors. However, in the face of acute attention from customers, NGOs and media, we observed that consultative buyer-consortium audits emerged, and shared third-party audits offered other advantages such as increased transparency and improvements in worker education and training. Finally, we present research propositions derived from our empirical study to guide future research on implementing social sustainability in emerging markets. (C) 2016 The Authors. Published by Elsevier B.V.
机译：为了实现可持续性，运营和供应链管理的研究历来强调环境的发展，而不是社会的能力。但是，孟加拉国是一个新兴市场，是世界第二大服装出口国，工厂灾难在复杂的全球供应链中实现社会可持续发展方面面临着巨大挑战。在孟加拉国服装业的建筑倒塌的背景下，本研究使用来自两个时期的多个案例研究来探索技能，实践，关系和流程（统称为“社会管理能力”（SMC）），以帮助买家和供应商应对利益相关者的压力；解决监管方面的差距；并提高社会绩效。该研究不仅涵盖了跨国买家及其新兴市场供应商的观点，而且还提供了来自其他主要利益相关者（例如非政府组织和工会）的补充证据。我们的研究结果表明，在没有利益相关者巨大压力的情况下，购买者可以通过使用自己的审核员并与供应商合作而不是使用第三方审核员来为提高社会绩效奠定基础。但是，面对客户，非政府组织和媒体的强烈关注，我们注意到出现了买方-财团协商审计，共享的第三方审计还提供了其他优势，例如增加了透明度并改善了工人的教育和培训。最后，我们提出从我们的经验研究中得出的研究建议，以指导有关在新兴市场中实现社会可持续性的未来研究。 （C）2016作者。由Elsevier B.V.发布

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